Melbourne Fringe seeks to treat its artists, employees, prospective employees and the general public with all respect due to private individuals.

Melbourne Fringe is committed to protecting an individual’s right to privacy and to full compliance with its obligations under the Privacy Act 1988 (Cwlth) as amended by the Privacy Amendment (Private Sector) Act 2000 (Cwlth) (“Act”).

In particular, Melbourne Fringe will comply with the National Privacy Principles contained in the Act, which may be found on the website of the Office of the Federal Privacy Commissioner Australia (www.privacy.gov.au).

Melbourne Fringe’s Privacy Policy explains some of these principles and how they may apply to you. To help you understand your rights and the way the Melbourne Fringe will use your personal details, please read the Melbourne Fringe’s Privacy Policy set out below.

Melbourne Fringe seeks to treat its public and artists with all respect due to private individuals.

From time to time, in order to be of effective service to you, Melbourne Fringe may need to collect certain personal information from you.

Melbourne Fringe will only use this information for the purpose for which you provided it, or for any purpose to which you have consented. The Melbourne Fringe will not disclose or use your information for any other purpose other than the intended purpose.

Melbourne Fringe is committed to protecting an individual’s right to privacy and to full compliance with its obligations under the Privacy Act 1988 (Cwlth) (The Act). In particular, Melbourne Fringe will comply with the National Privacy Principles contained in the Act, which may be found on the website of the Office of the Federal Privacy Commissioner. The Melbourne Fringe’s Privacy Policy explains some of these Principles and how they apply to you.

In accordance with Australian privacy laws, and to help you understand your rights and the way Melbourne Fringe will use your personal details, the following information is offered.

How We Gather Personal Information

Artist registration
Telephone ticket and merchandise sales
Internet ticket and merchandise sales
Registration for the Melbourne Fringe email list
Other voluntary provision of contact details to allow us to telephone, fax, mail or email you about Melbourne Fringe business and activities

How we ensure your Information is kept secure

Melbourne Fringe will endeavour to take all reasonable steps to keep secure any information that we hold about you. Melbourne Fringe has security measures, proprietary secure algorithms, in place to protect the loss, misuse and alteration of the information under our control.
Our secure server software is industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name and address so that it cannot be read by third parties.

What Sort of Information We May Gather

The types of information that Melbourne Fringe will collect includes:

Name and/or company name
Address
Email address
Telephone and fax numbers
Your job title
Your age group
Previous Melbourne Fringe and arts experiences
Art form preferences
ABN (only from Melbourne Fringe registered artists)
Bank account details (only from Melbourne Fringe registered artists presenting a ticketed event)

HOW WE MAY USE YOUR PERSONAL INFORMATION

Ticket and merchandise purchasers:

To contact you about your tickets or information about the show/s you have booked e.g. to let you know if a performance is cancelled
For personal identification when you collect tickets or need lost tickets replaced
To complete financial transactions e.g. with credit card companies. All internet credit card transactions are conducted over a secure, encrypted connection
When you make a purchase through the Melbourne Fringe system your consent is required to provide your financial or contact information to those third parties necessary to process your transactions with us, such as credit card companies and the companies that handle shipping on our behalf.
For Melbourne Fringe and/or associated companies or organisations to contact you about products and services that may be of interest, if you consent to this at time of providing you personal details. You may also change this choice in the future by contacting Melbourne Fringe’s Privacy Officer, although it may also be necessary to contact any other organisations which have obtained your information.
To compile data on the preferences of attendees of Melbourne Fringe events to improve future services and programming
We use your IP address to help diagnose problems with our server, and to administer our website. Your IP address is used to help identify you and to gather broad demographic information about you.

Registered Melbourne Fringe Artists:

To contact you about bookings and other matters relevant to your Melbourne Fringe event
To confirm the identity of users and to bill customers for products and services.
To make financial transactions related to your Melbourne Fringe event, registration of the event or events and bookings
To allow the public to contact you about your event, if you have consented to this. You may also change this choice in the future by contacting Melbourne Fringe’s Privacy Officer, although it may also be necessary to contact any other organisations or individuals who have obtained your information.

General:

To provide you with further Melbourne Fringe information which may be of interest, if you have voluntarily provided your contact details for this purpose e.g. by registering on Melbourne Fringe email mailing list
To contact you in response to your specific Melbourne Fringe inquiries
If disclosure of your personal information is required by law
For any other reasonable business purpose which will enable the Melbourne Fringe to better service your needs or to protect the Melbourne Fringe and associated individuals from harm.

Changing and Accessing the Information we have about you

Melbourne Fringe uses its best endeavours to ensure that the information it obtains is accurate, complete and up to date. You may access or change information that Melbourne Fringe has collected about you by placing your request in writing and sending your request to us.
Please remember to provide us with your contact details so that we can respond to your request and allow us 14 days for your request to be processed. Ordinarily Melbourne Fringe will not charge you for the cost of providing this information or these records. However, if we do propose to charge you, we will advise you of the relevant charges to provide you with access.

Melbourne Fringe can be contacted at:

Email: info@melbournefringe.com.au

or via mail:

Privacy Officer

Melbourne Fringe

PO Box 2953

Collingwood VIC 3066

Changes to our Privacy Policy

Melbourne Fringe reserves the right to change its privacy policy at any time and to notify you by posting an updated version of the policy on our website. Your continued use of this Site indicates that you accept the policy in place at that time.

Please note that in the event of a merger, acquisition, bankruptcy or similar corporate reorganisation we may transfer your personal information to another corporate entity. In the event that this occurs, your personal information will in every other respect remain under the same privacy policy.

ANY QUESTIONS?

If you have any queries about Melbourne Fringe’s Privacy Policy, please contact the Melbourne Fringe by email info@melbournefringe.com.au or telephone +61 3 8412 8788.